Affecting Other - Power
Our data center will perform periodic maintenance power generator. Below you will find the information.
Subject: Black building emergency power test BIT-2
Urgency: Planned
Time window: (CET time)
- 09/12/2025 05:00 hrs - 09/12/2025 7:00 hrs
Customer intervention required: No
Reference number: 201848
Summary:
On Tuesday, December 9th between 5:00 hrs and 7:00 hrs we will perform a black building emergency power test at BIT-2.
Details:
During this maintenance, we will switch off the main power supply for the entire location BIT-2 for 60 minutes to test our emergency power systems. During this test, BIT engineers will be present at all required locations to monitor the situation, so they can intervene if necessary. In the days leading up to the black building test, we will perform a deep battery discharge test. This is done because we will also run on battery before running on generators. This discharge test will be performed on both feeds separately.
https://www.bit.nl/en/notifications/less-redundancy-power-bit-2b-during-blackbuilding-test-13/
UPDATE: 5:15 This maintenance had implications regarding feed A in BIT-2B (which affects dedicated server clients with a single power feed)
UPDATE: 5:30 There was a power outage for around 10 minutes; the power has been restored.
UPDATE: 5:40 One of our rack switches is experiencing software issues, but is still online. We will be replacing it tonight at 23:00. There will be 10-20 minutes of downtime during the replacement.
UPDATEL Switch has been replaced
Affecting Other - Network
Dear Customer,
We want to inform you that our fiber transport provider for our location in the Netherlands has planned maintenance.
Start
03 October 2025 0:01 CEST
End
03 October 2025 04:00 CEST
There will be short-term packet loss, or increased latency during switchover.
Affecting Other - VPS/VDS
We would like to inform you that maintenance is scheduled for our VPS/VDS platform.
During this maintenance period, we will need to reboot our nodes to load the latest kernel version. If possible, we will place your server in hibernation mode prior to rebooting it, ensuring that all tasks are paused. Once the node has been restarted, your server will resume from hibernation seamlessly or be booted up.
Please note that no action is needed from your end, but we recommend checking to ensure that everything is functioning as expected after the maintenance is complete.
The maintenance window is set for:
Start
17 October 2024 23:00 CET
End
17 October 2024 23:59 CET
Downtime will only occur when the node is rebooting which takes a few minutes.
Let us know if you have any questions and we’ll be happy to help.
UPDATE 23:48 CET
The maintenance has been completed
Affecting Other - Network
Dear Customer,
We want to inform you that our fiber transport provider for our location in the Netherlands has planned emergency maintenance.
Due to a software issue, a firmware upgrade and reboot are required.
Start
24 September 2024 14:00 CET
End
24 September 2024 15:00 CET
Downtime will only occur when the hardware is restarting.
Affecting Other - Network
11-10-2023
9:15 We currently experience network on our NL location.
9:30 The outage has been resolved, once we have more information we will share this.
12-10-2023
Our upstream provider was conducting emergency maintenance when a human error occurred, resulting in a short network interruption. They will be addressing this issue internally to prevent such incidents in the future.
Additionally, we are taking steps to expand our network to prevent such interruptions in the future.
Affecting Other - Network
Our upstream provider is currently experiencing issues with IPv6 routing. This will be resolved as soon as possible.
Affecting Other - Network
We currently experience occasional higher latency from and to the Liberty Global (Ziggo) network. We have created a ticket with our upstream provider about this issue.
Affecting Other - Network
10:55 We are currently experiencing network issues at our NL location. We are investigating this issue.
11:05 Network is available again, the cause is still under investigation. We suspect a routing issue.
11:25 Our upstream provider reported that there was a routing issue due automation mistake https://www.gslstatus.com/incidents/6rv7rz3mfqc5
Affecting Other - Servers
Our data center will perform UPS maintenance. Below you will find the information.
Subject: Maintenance UPS sets BIT-2B
Urgency: Planned
Time window:
26/05/2023 00:00 hrs - 26/05/2023 07:00 hrs
Expected impact:
- Possible loss of power redundancy
Customer intervention required: No
Summary:
On Friday, May 26th, between 00:00 and 07:00 hrs, our supplier will perform maintenance on our UPS sets BIT-2B. During this maintenance, at least one power feed will remain continuously available.
Details:
For this maintenance, the UPS systems will be put in bypass mode one by one. This is not expected to cause any interruption in the power supply on the feed that is being maintained. If you have received warnings from BIT that your total power consumption is close to the limit, it is advisable to take action before this maintenance.
If during this maintenance the feed of the relevant UPS set is interrupted, which we do not expect, then the other feed will be available as normal. We once again recommend that you check that all your equipment is connected to both feeds.
Affecting Other - Network
Dear Customer,
We want to inform you that our network upstream provider for our location in the Netherlands has planned emergency maintenance.
Due to a software issue, a firmware upgrade and reboot are required.
The maintenance window is set for:
Start
21 February 2023 2:00 CET
End
21 February 2023 4:00 CET
Downtime will only occur when the core routers are restarting.
Let us know if you have any questions and we’ll be happy to help.
Affecting Other - Data center
Our data center will perform periodic maintenance fire suppression. Below you will find the information.
Subject: Maintenance fire suppression BIT-2A and BIT-2BCD
Urgency: Planned
Start: 27/12/2022 08:00 hrs
End: 27/12/2022 17:30 hrs
Expected impact: None
Customer intervention required: No
Reference number: 182909
Summary:
We will be performing periodic maintenance on the fire suppression system at BIT-2ABCD.
Details:
During this maintenance, the automatic fire suppression system will be disabled. In the unlikely event of fire detection during these tests, our engineers will manually activate the fire suppression system.
Affecting Other - Data center
Our data center will perform periodic maintenance power generator. Below you will find the information.
Subject: Periodic maintenance power generator BIT-2BCD
Urgency: Planned
Time window:
- 09/01/2023 07:00 hrs - 09/01/2023 17:00 hrs
- 10/01/2023 07:00 hrs - 10/01/2023 17:00 hrs
- 11/01/2023 07:00 hrs - 11/01/2023 17:00 hrs
Affected services:
- Power supply in BIT-2BCD
Expected Impact:
- No redundancy in power generators
Customer intervention required: No
Reference number: 183097
Summary:
Periodic maintenance on the power generators.
Details:
Maintenance will be performed on the power generators of BIT-2BCD. During this maintenance, two of the generators will be available at all times. In case of a utility power failure, the two remaining generators will provide enough power for BIT-2BCD.
Affecting Other - IPv6
13:00 We currently see issues with the IPv6 connectivity; this causes packet loss. We are working on a solution.
13:30 There seems to be a firmware issue, we have created an urgent ticket with our network supplier.It is expected that this will be picked up in a few hours.
15:30 Our network supplier is now investigating the firmware issue.
Affecting Other - Servers
16:25: We are currently experiencing network issues on our Ashburn (US location) we are investigating this issue.
17:00 There is currently a BGP outage on our core routers, we are doing everything we can to fix this as soon as possible
18:10 There are problems with the virtual routing instance on our core router. We expected that it will not take long
19:30 We are currently replacing the hardware and restoring the config
19:55 Hardware has been replaced and config loaded. If you still experience problems, please contact us.
Affecting Other - Data center
Our data center will perform a black building test. Below you will find the information.
Subject: Black building emergency power test BIT-2
Urgency: Planned
Start: 13/12/2022 5:00 hrs
End: 13/12/2022 7:00 hrs
Customer intervention required: No
Reference number: 182575
Summary:
On Tuesday, December 13th between 5:00 hrs and 7:00 hrs we will perform a black building emergency power test at BIT-2.
Details:
During this maintenance, we will switch off the main power supply for the entire location BIT-2 for 60 minutes to test our emergency power systems. During this test, BIT engineers will be present at all required locations to monitor the situation, so they can intervene if necessary. In the days leading up to the black building test, we will perform a deep battery discharge test. This is done because we will also run on battery before running on generators. This discharge test will be performed on both feeds separately.
Affecting Other - Control panel
Dear Customer,
On November 15 at 20:00, we will perform maintenance on our control panel. As a result, it is temporarily not possible to manage or view your services via our portal.
Affecting Other - Core network
UPDATE:
We would like to inform you that the planned maintenance has been canceled because the expected firmware updates are not available yet. We will reschedule the Network Maintenance and notify you.
Kind regards,
Support Team
Hostio Solutions
--------
Dear Customer,
As part of our commitment to continually improve the quality of service, we want to inform you about an upcoming maintenance.
We have planned a firmware update on our core routers. The maintenance window is set for:
Start
30 July 2021 22:00 CET (UTC +2)
End
30 July 2021 23:00 CET (UTC +2)
Downtime will only occur when the routers are restarting, which may take approximately 5 minutes.
Customers with their own VLAN (VRRP enabled) or on our new VPS platform will experience minimal downtime as these environments are redundantly connected to VRRP.
Kind regards,
Support Team
Hostio Solutions
Affecting Other - Networking
As part of our commitment to continually improve the quality of service, we want to inform you about an upcoming maintenance.
We have to do a urgently firmware update on our core switches that resolves security issue (CVE-2020-1640).
The maintenance window is set for:
Start
09 July 2020 23:30 CET (CET)
End
09 July 2020 23:50 CET (CET)
Sorry to notify you so late, but this firmware update is urgently.
Downtime will only occur when the core switches are restarting, which may take approximately 5 minutes.
Kind regards,
Support Team
Hostio Solutions
Affecting Other - Networking
16:00 A major internet exchange in Amsterdam @ams_ix is experiencing network problems. we are monitoring the situation. Once we get an update we will let you know
17:30 Response from AMS-IX: We had indeed crash on three router linecards at one of the fourteen locations of the AMS-IX. Those cards crashed for an unknown cause. They were subsequently rebooted, but then another crash occurred. We then diverted the traffic to a backup router.
AMS-IX graph page: https://stats.ams-ix.net
According to our smokeping monitoring, the impact for our network is limited:
Dutch ISPs: https://smokeping.hostio.solutions/smokeping/?target=netherlandsisp
Dutch providers: https://smokeping.hostio.solutions/smokeping/?target=netherlandshosting
Affecting Other - Networking
A major network provider in Amsterdam, Cogent Communications is experiencing network problems. Customers may experience problems when internet traffic is handled via Cogent.
Update 11:05: This problem is escalated/reported already to Cogent.
Update 11:20: Unfortunately, we cannot disable the port with Cogent as we are in touch with them to resolve this problem and we need to check it every time when we do changes. This problem is not affecting all traffic via Cogent but only in some directions.
Update 13:05: We have just received confirmation that the problem has been resolved, we were not told what the cause was.
