When requesting an IPv4 range for rental/lease clients should inform us in which country the subnets will be announced. Changing the GEO location is possible when the following requirements are met:
- RIPE must be updated for the IP range to the designated country (by us)
- The IP range must be announced on an ASN which is in the designated country (by client)
Subnet users can submit GEO location information/updates to the platforms Maxmind, DBIP, and IP2Location. As we do not manage these services we have no control over the speed of their support. The changes may take up to between 1 to 4 weeks. Use the following websites/mail to submit your GEO location requests
Maxmind
Location: https://www.maxmind.com/en/geoip-location-correction
Network: https://www.maxmind.com/en/geoip-isp-org-correction
DB-IP
https://www.db-ip.com/contact/
IP2Location
support@ip2location.com
IPinfo.io
support@ipinfo.io
We encourage clients to submit these changes themselves. Optionally clients can request us to update the GEO location for the IP ranges rented from Hostio Solutions. The one-time fee per request (multi ranges at one time) is 72 EUR. The request can be submitted as a ticket.
Disclaimer
We do not take any responsibility if data at external GEO providers is correct or not.
